Guangzhou Baicheng Digital Equipment Co., Ltd. was established in Panyu District, Guangzhou City, an area renowned for its convenient transportation and picturesque environment. Specializing in digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our flagship products encompass UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made invaluable contributions to the advancement of global printing technology.
To achieve international excellence and redefine industry standards, we have assembled a team of highly skilled professionals and integrated cutting-edge technology. Our machine designs are crafted by a distinguished Japanese design team, with research and development spearheaded by top-tier experts from Korea. Utilizing superior domestic board card technology, we are dedicated to producing the most stable and vibrant printing equipment, ensuring reliable customer production. Our commitment is to offer world-class products, top-tier solutions, and unparalleled after-sales service. Corporate Production Philosophy: Innovation through stability and growth through efficiency. Corporate Service Philosophy: Solving customer problems is our duty. Corporate Development Philosophy: Leading the printing trends and setting new industry standards.
Moreover, we are dedicated to innovating new products to cater to various needs. Our marble platforms and infrared inspection systems ensure the highest product quality standards. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, high-quality products, and competitive pricing. We warmly invite domestic and international customers to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of experience in providing top-notch sales and after-sales services. Our diverse range of products includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: Absolutely! We accept various payment methods for your convenience: Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and MoneyGram.
Q: How long until I receive the goods?
A: We expedite the delivery process, dispatching your order within 5-7 working days after receiving your deposit or full payment. Shipping times vary: 3-5 days by air, and 7-40 days by sea depending on the destination country.
Q: How will my order be shipped? Is it safe?
A: We ensure the safety of your order by shipping through reliable carriers like DHL, FedEx, TNT, and UPS, or by sea. Additionally, we provide insurance for extra peace of mind, guaranteeing your goods arrive safely.
Q: How can I track my shipment? Who do I contact?
A: After your items are shipped, we will provide you with the Bill of Lading or tracking number. You can effortlessly track your shipment online via your phone or computer, keeping you informed every step of the way.
Q: What if I don't know how to install the machine?
A: No worries! We can send an English-speaking engineer to your location for installation and training. Alternatively, you're welcome to visit our factory for free training. We also offer comprehensive installation manuals, instructional videos, and online support. With our extensive experience, you'll be up and running in no time.
Q: What is your Warranty Policy?
A: We offer a robust 1-year warranty. Within this period, any issues with electronic parts will be resolved with free replacements and support. Post-warranty, we continue to provide free technical assistance, though replacement parts will be charged. We are committed to lifelong after-sales service, maintaining high-quality standards at affordable prices. Additionally, we supply spare parts and a variety of inks and printing materials for the advertising field.
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