Guangzhou Baicheng Digital Equipment Co., Ltd. was founded in the picturesque Panyu District of Guangzhou City, taking advantage of excellent transportation links and a beautiful environment. Specialists in digital inkjet printers, we boast extensive experience within the inkjet printing industry. Our diverse product lineup features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We stand proud of our significant contributions to the evolution of global printing technology.
To achieve international preeminence and set new benchmarks for the printing industry, we have amassed a talented team and cutting-edge technology. Our machine designs are the brainchild of a distinguished Japanese design team, supported by Korea's elite R&D specialists. Partnering with leading domestic board card companies, we are dedicated to producing the most stable and color-rich printing equipment, ensuring seamless production for our customers. We pledge to deliver world-class products, unparalleled solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovation through stability, development through efficiency. Corporate Service Philosophy: Solving customer problems is our utmost duty. Corporate Development Philosophy: Leading printing trends and setting new industry standards.
Furthermore, we are steadfast in our efforts to innovate and develop new products to meet diverse customer needs. Our facilities include a marble platform and advanced infrared inspection equipment to rigorously ensure product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele for our expert services, high-quality products, and competitive pricing. We warmly invite customers from around the world to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering robust sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our commitment to quality has earned us over 3000 satisfied customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer multiple convenient payment methods to suit your needs. You can pay via Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange for delivery within 5 to 7 working days. Shipping usually takes approximately 3 to 5 days by air or 7 to 40 days by sea, depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: After placing your order, we will ship it either by sea or through international express delivery services like DHL, FedEx, TNT, and UPS. Your shipment is very safe, and we even purchase insurance to guarantee your order's safety.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will send you the Bill of Lading or tracking number. You can monitor the shipment online anytime using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country to install the machine and provide hands-on training. Alternatively, you are welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on our products. During this period, if any electronic parts fail, we will replace them free of charge and assist you with the installation. After the warranty expires, we will continue to offer free technical support, although replacement parts will be charged. We are committed to providing lifelong after-sales service as long as you use our printer. We prioritize high quality and maintain rigorous production standards, ensuring affordable prices. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products in the advertising field.
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