Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of industry expertise, is renowned for offering unmatched sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, proudly serving over 3000 satisfied customers in 124 countries.
Q: How to pay? Can I use a credit card?
A: We provide a variety of payment methods to suit your needs, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that is most convenient for you.
Q: How long before I receive the goods?
A: Delivery is swift! We arrange shipping within 5-7 working days after payment. Air shipments typically arrive within 3-5 days, while sea shipments take approximately 7-40 days, depending on your location.
Q: How will I receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We ensure the safety and reliability of your delivery by securing your order with comprehensive insurance.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we promptly provide the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer for convenience.
Q: How about the machine installation if I don't know how to install it?
A: We offer extensive installation support. Our English-speaking engineers can travel to your country for installation and training. Alternatively, you can visit our factory for free training. We also provide detailed manuals, video tutorials, and online support to ensure you can confidently operate the machine.
Q: What is your Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. During this period, we replace any faulty electronic parts at no cost and assist with installation. After the warranty period, we continue to offer free technical support, though replacement parts will incur charges. Our commitment to quality extends beyond the warranty, ensuring lifelong after-sales service. We also supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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