Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Through our innovative contributions, we have made a significant and lasting impact on the global printing industry.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of industry expertise, stands as a beacon of reliability. We excel in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our commitment to excellence has garnered the trust of over 3000 satisfied customers in 124 countries worldwide, offering you unparalleled sales and after-sales services.
Q: How to pay? Can I use credit card?
A: We offer a range of flexible payment options tailored to your convenience. Choose from Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your needs.
Q: How long can I receive the goods?
A: Expect swift delivery! We arrange shipping within 5-7 working days post-payment. Air shipments typically arrive within 3-5 days, while sea shipments range from 7-40 days, depending on your location. Rest assured, your order is on its way promptly.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or leading international express delivery services such as DHL, FedEx, TNT, and UPS. To guarantee safe and reliable delivery, we provide insurance coverage, ensuring your order arrives safely.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we provide the Bill of Lading or tracking number. You can effortlessly track your shipment online at any time using your phone or computer, ensuring you stay informed every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support to ensure a seamless setup. Our English-speaking engineers are available to visit your country for installation and training. Alternatively, you can receive free training at our factory. We also provide detailed manuals, video tutorials, and online support, enabling you to operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. During this period, we replace any faulty electronic parts free of charge and assist with installation. After the warranty, we continue to offer free technical support, with replacement parts available at a nominal fee. Our commitment extends beyond the warranty, promising lifelong after-sales service. Additionally, we supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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