Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, benefits from both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a distinguished and reliable industry leader for nearly two decades. We are renowned for our exceptional sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our impressive clientele spans over 124 countries, boasting over 3,000 satisfied customers globally. As a mark of our credibility, we proudly hold the status of a Gold Supplier on ******.
Q: How to pay? Can I use credit card?
A: We provide a variety of convenient payment methods to suit your needs. Choose from Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange shipment within 5 to 7 working days. Shipping durations vary: air shipping takes approximately 3 to 5 days, while sea shipping ranges from 7 to 40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: After you place your order, we ensure secure shipping through sea or international express services such as DHL, FedEx, TNT, and UPS. For added protection, we also purchase insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer several installation options. We can send an English-speaking engineer to your location to assist with installation and training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure a seamless installation process.
Q: What is the Warranty Policy?
A: Our products are backed by a 1-year warranty. If any electronic parts fail within this period, we will provide replacement parts at no cost and assist with their installation. Beyond the warranty period, we continue to offer free technical support, although replacement parts will be charged. We are dedicated to lifelong after-sales service. Our commitment to quality means we maintain high production standards at competitive prices. Additionally, we offer spare parts and a range of inks (Eco Solvent, solvent, UV, pigment, sublimation) along with other advertising-related products.
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