Guangzhou Baicheng Digital Equipment Co., Ltd is a pioneering manufacturer specializing in the research, production, sales, and servicing of state-of-the-art digital printing equipment. Our revolutionary small-size UV flatbed printer is designed to excel in a multitude of applications, including printing on bags & cases, leather, customized gift items, electronics, toys, decorative processes, hardware, and plastic. This versatile machine has made an indelible mark on the global printing industry. To achieve unparalleled international standards and set new benchmarks for the printing industry, we have assembled a team of top-tier talents and integrated cutting-edge technology. Our machine boasts an aesthetically pleasing design crafted by a Japanese design team, the innovative prowess of Korea's leading R&D experts, and the reliability of domestic board card companies, ensuring the production of the most stable and vibrant printing equipment. We are dedicated to supporting our customers' stable production with world-class products, top-tier solutions, and exceptional after-sales service. Our corporate production philosophy emphasizes innovation within stability and growth through efficiency. Moreover, our service philosophy underscores our commitment to resolving customer issues. Our developmental philosophy is to lead printing trends and establish new industry standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted leader in the industry for almost 20 years, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: You may use the following payment methods: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take to receive the goods?
A: We will arrange delivery within 5-7 working days after receiving your deposit or full payment. Shipping typically takes 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange for shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS to ensure the safety of your goods. Additionally, we purchase insurance to guarantee your order.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: We will send you the Bill of Lading or tracking number as soon as your items are shipped. You can track your goods online in real-time using your phone or computer.
Q: How do I install the machine if I don't know how?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your country for installation and training. Alternatively, you can visit our factory for free training. We also provide an installation manual, video tutorials, and online support. Our extensive experience ensures that your machine will be set up efficiently.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty. If electronic parts fail within the first year, we will send replacement parts free of charge and assist with installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service, ensuring high quality standards at affordable prices. We also supply spare parts and various inks, including Eco Solvent, solvent, UV, pigment, and sublimation ink, as well as printing materials and related products for the advertising field.
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