Guangzhou Baicheng Digital Equipment Co., Ltd. is proudly established in the picturesque Panyu District of Guangzhou City, offering both convenient transportation and a serene environment. Specializing in digital inkjet printers, our company boasts a wealth of experience in the inkjet printing industry. Our premier product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, along with DTF and DTG printers. We have made significant, indelible contributions to the advancement of global printing technologies.
To achieve international excellence and set new benchmarks in the printing industry, we have onboarded a multitude of talented experts and cutting-edge technologies. Our machine designs are crafted by a renowned Japanese design team, while the top-tier research and development is spearheaded by Korea's finest minds. Partnering with leading domestic board card companies, we are dedicated to producing the most reliable, vibrant, and stable printing equipment to ensure consistent production for our clients. Our commitment: World-class products, unparalleled solutions, and premium after-sales services. Corporate production philosophy: Innovate with stability and advance with efficiency. Corporate service philosophy: It is our duty to resolve customer issues. Corporate development philosophy: Lead the printing trends and set new industry standards.
Moreover, we are relentlessly developing new products to cater to diverse requirements. Our company utilizes a marble platform and state-of-the-art infrared inspection equipment to rigorously ensure product quality. Upholding the business principle of mutual benefits, we have earned a stellar reputation among our clients due to our professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for shared success and prosperity.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has a robust sales and after-sales service network. With nearly 20 years of experience in selling UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have garnered the trust of over 3000 customers in more than 124 countries worldwide.
Q: How to pay? Can I use a credit card?
A: You can choose from multiple payment methods: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long until I receive the goods?
A: Delivery is arranged within 5 to 7 working days after we receive your deposit or full payment. Shipping takes approximately 3 to 5 days by air or 7 to 40 days by sea, depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange shipping by sea or international express delivery through DHL, FedEx, TNT, or UPS. Your order will be handled with utmost care and safety. Additionally, we purchase insurance for extra protection.
Q: How can I get the tracking number of the shipment? How do I contact the carrier (express delivery company)?
A: After shipping your items, we will send you the Bill of Lading or tracking number. You can monitor your shipment online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your location to install the machine and provide training. You are also welcome to visit our factory for free training. In addition, we provide installation manuals, videos, and online support. Our extensive experience ensures smooth installation.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction within this period, we will send replacement parts for free and assist with the replacement. Post-warranty, we continue to provide free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service. While we offer affordable prices, our focus remains on high quality and strict production standards. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related advertising products.
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