Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a beacon of trust and excellence for almost two decades, delivering unparalleled sales and after-sales services. We are specialists in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Serving over 124 countries, our robust client base exceeds 3000 satisfied customers globally. We take pride in being a Gold Supplier on Alibaba, a testament to our unwavering reliability.
Q: How to pay? Can I use credit card?
A: We prioritize your convenience with a variety of payment options. You may choose Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we expedite delivery within 5 to 7 working days. Shipping times vary: expect 3 to 5 days by air, and 7 to 40 days by sea, depending on your destination country.
Q: How to receive my order? Is it safe during shipping?
A: After you place your order, we ensure secure delivery via sea or international express services such as DHL, FedEx, TNT, and UPS. For added protection, we also purchase insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number as soon as your items are shipped. You can monitor your shipment in real-time via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple support options for machine installation. An English-speaking engineer can be dispatched to your location for installation and training. Alternatively, you can visit our factory for complimentary training. We also supply detailed installation manuals, instructional videos, and online support to facilitate a seamless installation process.
Q: What is the Warranty Policy?
A: Our products are backed by a 1-year warranty. Should any electronic parts fail within this period, we will provide replacement parts free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, though replacement parts will incur a charge. We are dedicated to lifelong after-sales service, focusing on quality and maintaining high production standards at competitive prices. Additionally, we supply spare parts and a variety of inks (Eco Solvent, solvent, UV, pigment, sublimation) along with other advertising-related products.
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