Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of excellence in the digital printing industry. As a renowned manufacturer, we specialize in pioneering the research, production, sales, and service of cutting-edge digital printing equipment. Our latest breakthrough, the compact UV flatbed printer, is a game-changer in printing technology, transforming a wide spectrum of applications such as bags & cases, leather accessories, bespoke gifts, electronics, toys, decorative pieces, hardware, and plastics. This versatile machine is a testament to our impact on the global printing landscape. In our pursuit of global distinction and elevated industry standards, we have curated a team of elite professionals and integrated advanced technology. With design ingenuity from a prestigious Japanese team, development by Korea's foremost R&D minds, and leveraging top domestic board card companies, our printer embodies stability and vivid color fidelity, robustly supporting all production requirements for our clientele. Our commitment lies in offering unparalleled products, superior solutions, and outstanding after-sales service. Our production ethos emphasizes innovation coupled with stability, and growth fueled by efficiency. Our service ethos is driven by a commitment to addressing customer issues as a core responsibility. Our development ethos focuses on leading industry trends and setting new benchmarks in the printing arena.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering unparalleled sales and after-sales services. Our extensive portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve over 3000 customers in more than 124 countries worldwide.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. The shipping duration varies: around 3 to 5 days by air and 7 to 40 days by sea, depending on your country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we coordinate shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Your goods are handled with the utmost care and safety. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our machines. During this period, any electronic parts that malfunction will be replaced free of charge. Even after the warranty expires, we continue to offer free technical support, though replacement parts will be billed. Our lifelong after-sales service ensures that you will always have the support you need. We prioritize quality, adhering to high production standards while maintaining affordable prices. Additionally, we supply spare parts and a variety of inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related products for the advertising industry.
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