Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: With nearly two decades of experience, Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a paragon of reliability and excellence. Our portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve a global clientele spanning 124 countries, with over 3000 satisfied customers. Our reputation is further solidified by our Gold Supplier status on Alibaba, attesting to our commitment to quality and service.
Q: How to pay? Can I use credit card?
A: We provide a range of convenient payment methods to suit your needs. Through Ali Trade Assurance, you can use credit cards, bank transfers, Telegraphic Transfers (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we expedite the delivery within 5 to 7 working days. Shipping timeframes are as follows: 3 to 5 days by air, and 7 to 40 days by sea, contingent on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express services such as DHL, FedEx, TNT, and UPS. Additionally, to ensure utmost safety, we purchase insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are dispatched. You can then monitor the real-time status of your goods via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for installation. An English-speaking engineer can be dispatched to your location, or you can visit our factory for free training. We also supply detailed manuals, instructional videos, and online support to ensure a seamless setup.
Q: What is the Warranty Policy?
A: Our products feature a 1-year warranty, during which time we provide free replacement and installation assistance for any electronic part failures. Post-warranty, we continue to offer technical support, though parts will be charged. Committed to lifelong after-sales service, we maintain high production standards at competitive prices. Additionally, we supply spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) and other advertising-related products.
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