Guangzhou Baicheng Digital Equipment Co., Ltd. stands at the forefront of digital printing innovation. Specializing in the research, production, sales, and service of advanced digital printing equipment, we have introduced cutting-edge small-size UV flatbed printers. These versatile machines cater to a wide array of applications including bags & cases printing, leather customization, electronic product branding, toy designs, decorative processes, and even direct printing on hardware and plastics. Our contributions have significantly shaped the global printing landscape. To set new industry benchmarks and achieve international excellence, we have integrated world-class talent and pioneering technology. Our machine aesthetics are the brainchild of a renowned Japanese design team, while Korea's leading R&D experts and top-tier domestic board card companies ensure unparalleled stability and vibrant color production. Our unwavering commitment ensures that our customers enjoy seamless and stable production. We are dedicated to delivering world-class products, top-notch solutions, and exceptional after-sales service. Our corporate ethos is encapsulated in our production philosophy of 'Innovation in Stability, Development in Efficiency,' our service philosophy of 'Customer Problem-Solving as Duty,' and our development philosophy of 'Guiding the Printing Trend and Establishing New Industry Standards.'
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of experience in providing top-tier sales and after-sales services. Our extensive product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a satisfied customer base of over 3,000 clients across 124 countries, we are proud to be a Gold Supplier on Make in China, ensuring reliability and trust.
Q: How do I make a payment? Can I use a credit card?
A: We accept multiple payment methods for your convenience: Ali Trade Assurance, credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: We prioritize prompt delivery and will dispatch your order within 5-7 working days after payment confirmation. Shipping times vary: 3-5 days by air and 7-40 days by sea, depending on your location.
Q: How will my order be shipped, and is it safe?
A: Upon placing your order, we will arrange secure shipping via sea or international express delivery through trusted couriers like DHL, FedEx, TNT, and UPS. To ensure added security, we purchase insurance to safeguard your order.
Q: How can I track my shipment, and whom do I contact for updates?
A: We will provide you with the Bill of Lading or a tracking number post-shipment. You can monitor your shipment’s progress online using your phone or computer at any time.
Q: What if I don't know how to install the machine?
A: We offer comprehensive support for machine installation. Our experienced engineers can visit your country for in-person installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online assistance to ensure smooth operation.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our products. Should any electronic parts need replacement within this period, we will provide them free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service, ensuring product quality with strict production standards and affordable prices. Additionally, we supply spare parts, various inks (Eco Solvent, Solvent, UV, Pigment, and Sublimation), printing materials, and other related products in the advertising field.
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