Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of industry expertise, is renowned for its exceptional sales and after-sales services. We specialize in advanced UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, proudly serving over 3000 satisfied customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Simply choose the method that best meets your needs.
Q: How long can I receive the goods?
A: Expect prompt delivery! We ship within 5-7 working days after payment. Depending on your location, air shipments arrive in 3-5 days, while sea shipments take 7-40 days. Your order will be in your hands swiftly and efficiently.
Q: How to receive my order? Is it safe during shipping?
A: Your order is shipped safely via sea or international express delivery services like DHL, FedEx, TNT, and UPS. We ensure your order's security with comprehensive insurance, guaranteeing a safe and reliable delivery process.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we provide you with the Bill of Lading or tracking number. Effortlessly track your shipment online anytime, using your phone or computer, and stay updated on its progress.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support. Our proficient English-speaking engineers can travel to your country to provide installation and training. Alternatively, you can visit our factory for free training. We also provide detailed manuals, video tutorials, and online support to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: Enjoy peace of mind with our 1-year warranty. During this period, we replace any faulty electronic parts for free and assist with installation. Post-warranty, we continue to offer free technical support, while replacement parts are available at a nominal charge. Our commitment to exceptional quality extends beyond the warranty, ensuring lifelong after-sales service. Additionally, we supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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