Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the scenic Panyu District of Guangzhou City, offers unmatched convenience in transportation. As experts in digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our diverse product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and cutting-edge DTF and DTG printers. We have made an indelible mark on the global printing landscape, contributing significantly to its advancement.
To rise to the pinnacle of the international printing industry and set new benchmarks, we have assembled a powerhouse of talent and state-of-the-art technology. Our machines' sleek designs come from a renowned Japanese design team, while Korea's top-tier R&D experts ensure technological excellence. We collaborate with leading domestic board card companies to deliver the most stable and vibrant printing equipment, ensuring uninterrupted, high-quality production for our clients. Our commitment is to offer world-class products, unparalleled solutions, and exemplary after-sales service. Corporate production philosophy: Stability through innovation, and efficiency through development. Corporate service philosophy: Resolving customer issues is our utmost responsibility. Corporate development philosophy: Leading the printing industry trends and setting new standards.
Additionally, our relentless pursuit of innovation drives us to develop new products tailored to diverse needs. Equipped with a marble platform and infrared inspection equipment, we rigorously control product quality. Upholding the business principle of mutual benefits, we have earned a stellar reputation for our professional services, high-quality products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly two decades of expertise in the printing industry, offering unparalleled sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have earned the trust of over 3000 clients across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer multiple secure payment options to cater to your needs: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will initiate delivery within 5-7 working days. Expect a swift shipping time of 3-5 days by air or 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be shipped either by sea or via trusted international express services such as DHL, FedEx, TNT, and UPS. To ensure the utmost safety, we also purchase insurance as an added layer of protection for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will promptly provide you with the Bill of Lading or tracking number. You can easily monitor your shipment in real-time online through your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your location for hands-on installation and training. Alternatively, you are welcome to visit our factory for free training sessions. We also provide detailed manuals, instructional videos, and online support to ensure smooth installation and operation.
Q: What is Warranty Policy?
A: We provide a robust 1-year warranty. Within this period, if any electronic parts malfunction, we will supply replacement parts free of charge and assist with installation. Post-warranty, you will continue to receive free technical support, though replacement parts will be chargeable. We are committed to lifelong after-sales service, maintaining high quality at affordable prices. We also offer a comprehensive range of spare parts and inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, alongside other printing materials for the advertising industry.
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