Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Specializing in cutting-edge digital inkjet printers and powered by an extensive industry experience, our product lineup is unmatched. We proudly offer advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as top-tier DTF and DTG printers. Through our innovative contributions, we have made a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and setting new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unmatched stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and the latest infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of unparalleled industry expertise, is your trusted partner for high-quality digital printing solutions. With a specialization in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we proudly serve over 3000 satisfied customers across 124 countries. Our exceptional sales and after-sales services ensure your complete satisfaction.
Q: How to pay? Can I use credit card?
A: We accommodate a variety of payment methods tailored to your convenience, including Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Simply select the method that best suits your needs.
Q: How long can I receive the goods?
A: Experience swift delivery! We arrange shipment promptly within 5-7 working days post-payment. Air shipments typically arrive in 3-5 days, while sea shipments take between 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order's safety is our priority. We partner with international express delivery services such as DHL, FedEx, TNT, and UPS, ensuring secure and reliable delivery. Each shipment is insured for added peace of mind.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are dispatched, we provide the Bill of Lading or tracking number. You can easily track your shipment online anytime from your phone or computer, keeping you informed every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support to ensure a seamless experience. Our English-speaking engineers are available for on-site installation and training in your country. Alternatively, visit our factory for complimentary training. We also provide detailed manuals, video tutorials, and online support, empowering you to operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products include a comprehensive 1-year warranty. During this period, faulty electronic parts are replaced at no cost, and installation assistance is provided. Post-warranty, we continue to offer free technical support, although replacement parts will incur charges. Our commitment to quality ensures lifelong after-sales service. We also provide a range of spare parts and various inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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