Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd. has a sterling reputation backed by nearly two decades of excellence in sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a client base spanning over 124 countries and more than 3,000 satisfied customers globally, we are proud to be a Gold Supplier on Make in China.
Q: How to pay? Can I use credit card?
A: We offer multiple convenient payment methods for your ease. You can choose Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, or Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5~7 working days. Shipping takes approximately 3 to 5 days by air or 7 - 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we handle shipping through sea freight or international express couriers like DHL, FedEx, TNT, and UPS. We guarantee the safety of your goods by purchasing insurance for added security.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Post shipment, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment online anytime, either via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your location to install the machine and provide hands-on training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed manuals, instructional videos, and online support to ensure smooth installation and operation.
Q: What is Warranty Policy?
A: We offer a robust 1-year warranty. If any electronic parts malfunction during this period, we will provide replacement parts free of charge and assist with the installation. Even after the warranty expires, we continue to offer free technical support, though replacement parts will incur a cost. We are committed to providing lifelong after-sales service. Our high-quality products meet strict production standards, ensuring affordability without compromising quality. Additionally, we supply spare parts and various inks including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other advertising-related materials.
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