Guangzhou Baicheng Digital Equipment Co., Ltd., established in the scenic Panyu District of Guangzhou City, prides itself on its ideal location featuring convenient transportation and a beautiful environment. As specialists in digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our premier product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. We have made an indelible contribution to the global printing industry, pushing the boundaries of innovation and quality.
To ascend to the international forefront and set new benchmarks in the printing industry, we have recruited a wealth of talent and cutting-edge technology. Our machines' aesthetics are the brainchild of a distinguished Japanese design team, with their superior functionality ensured by Korea's top research and development experts. Utilizing leading domestic board card technology, we are committed to producing the most stable, vibrant, and reliable printing equipment. We guarantee our customers' stable production with our world-class products, top-tier solutions, and exceptional after-sales service. Our corporate philosophy is anchored in innovation stability and efficiency-led development. Solving customer issues is our utmost duty, and we aim to guide the printing trend while establishing new industry standards.
Moreover, we are dedicated to developing innovative products to cater to diverse needs. Our company boasts a marble platform and infrared inspection equipment to ensure stringent quality control. Adhering to the principle of mutual benefits, we have earned a stellar reputation among our clients, thanks to our professional service, high-quality products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a beacon of excellence in the digital printing industry for nearly two decades. We offer comprehensive sales and after-sales services and specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Air shipping typically takes 3 to 5 days, while sea shipping can range from 7 to 40 days, depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: We ensure your order is safely delivered by shipping via sea or international express services like DHL, FedEx, TNT, and UPS. To further guarantee safety, we also purchase insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can easily track your goods online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your location for hands-on installation and training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support, leveraging our extensive experience.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction during this period, we will send you replacement parts for free and assist with their installation. Post-warranty, we continue to provide free technical support. While replacement parts will no longer be free, we ensure lifelong after-sales service for as long as you use our printer. Our commitment to quality is unwavering, even as we maintain affordability. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and additional products related to the advertising field.
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