Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: With nearly two decades of excellence, Guangzhou Baicheng Digital Equipment Co., Ltd. has built a reputation for outstanding sales and after-sales services. We specialize in a diverse range of printing solutions, including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our commitment to quality and customer satisfaction has earned us the trust of over 3000 clients across 124 countries. Furthermore, our status as a Gold Supplier on Alibaba serves as a testament to our reliability and dedication.
Q: How to pay? Can I use a credit card?
A: We provide multiple convenient payment methods to suit your needs. You can choose from Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Once your deposit or full payment is confirmed, we will arrange shipment within 5 to 7 working days. Depending on your location, shipping times vary: 3 to 5 days by air, and 7 to 40 days by sea.
Q: How to receive my order? Is it safe during shipping?
A: We prioritize the safe delivery of your order through sea or international express services such as DHL, FedEx, TNT, and UPS. To ensure maximum security, we also purchase insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we will provide you with the Bill of Lading or tracking number. You can conveniently monitor the status of your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple installation support options. Our English-speaking engineers can visit your location for installation and training, or you may opt for free training at our factory. Additionally, we provide detailed installation manuals, videos, and online support to ensure a seamless setup.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty covering any electronic part failures. During this period, we will send replacement parts free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, though replacement parts will incur a charge. We are dedicated to lifelong after-sales service, offering quality products at competitive prices. Additionally, we supply spare parts and a variety of inks (Eco Solvent, solvent, UV, pigment, sublimation), along with other advertising-related products.
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