Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our company has introduced a compact UV flatbed printer that revolutionizes multiple domains including bag & case printing, leather printing, custom gift processing, electronics product printing, toy printing, decorative process printing, hardware, and plastic printing, thereby making an indelible contribution to global printing advancements. To attain international leadership and set new industry benchmarks, we have integrated a plethora of talents and advanced technologies. The machine's sleek design was crafted by a renowned Japanese design team, our top-tier research and development ensemble from Korea, and we have adopted leading domestic board card technology to produce the most stable and vibrant printing equipment. We ensure the reliability of our customers' production processes. Our commitment is to provide world-class products, top-tier solutions, and unparalleled after-sales service. Our corporate production philosophy emphasizes innovation through stability and growth through efficiency. Our service philosophy mandates that solving customer problems is our utmost duty, while our development philosophy aims to steer printing trends and establish new industry standards.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of expertise in sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a clientele that spans over 124 countries and exceeds 3,000 satisfied customers worldwide, we stand as a Gold Supplier on Make in China, assuring you of our credibility and commitment to excellence.
Q: How to pay? Can I use a credit card?
A: We offer a variety of payment methods to suit your convenience. You can pay via Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, or Money Gram.
Q: How long will it take to receive the goods?
A: We aim to dispatch your order within 5 to 7 working days upon receipt of your deposit or full payment. Depending on your location, shipping can take approximately 3 to 5 days by air and 7 to 40 days by sea.
Q: How will my order be shipped, and is it safe?
A: Upon placing an order, we arrange for shipping via sea or trusted international express services like DHL, FedEx, TNT, and UPS. Your goods' safety is our priority, so we purchase insurance as an added security measure for your shipment.
Q: How can I get the tracking number for my shipment and contact the carrier?
A: After your items are shipped, we will provide you with the Bill of Lading or a tracking number. You can easily track your shipment online using your phone or computer at any time.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country to install the machine and provide hands-on training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our products. If any electronic parts malfunction within this period, we will send you replacement parts free of charge and assist you with the installation. After the warranty expires, we continue to provide free technical support, although replacement parts will be at cost. Our commitment to high quality and affordable pricing ensures you receive lifelong after-sales service. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other printing materials and related products for the advertising field.
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