Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. We specialize in cutting-edge digital inkjet printers, backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Our innovative contributions have made a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and setting new benchmarks, we have assembled top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge R&D from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy. Dedicated to ensuring our customers' production stability, we deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
We tirelessly innovate to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of industry prowess, delivers exceptional sales and after-sales services. We excel in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, with a global clientele spanning over 3000 customers across 124 countries. Trust in our expertise and commitment to quality.
Q: How to pay? Can I use a credit card?
A: We provide a suite of payment options for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Simply choose the method that suits you best.
Q: How long can I receive the goods?
A: Experience prompt delivery! Once payment is confirmed, we dispatch your order within 5-7 working days. Air shipments typically arrive in 3-5 days, while sea shipments can take between 7-40 days, depending on your destination.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be shipped securely via sea or reputable international express delivery services like DHL, FedEx, TNT, and UPS. We insure your shipment to guarantee a safe and dependable delivery process.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we provide the Bill of Lading or tracking number. You can easily track your shipment online from any device, ensuring you stay informed every step of the way.
Q: How about the machine installation if I don't know how to install it?
A: We offer extensive installation support tailored to your needs. Our English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you can visit our factory for complimentary training. We also provide detailed manuals, video tutorials, and online support to ensure you master the machine effortlessly.
Q: What is the Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. Within this period, we offer free replacement of any defective electronic parts and assist with installation. Beyond the warranty, we continue to provide free technical support, with replacement parts available at a charge. Our unwavering commitment to quality ensures you benefit from lifelong after-sales service. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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