Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. We specialize in cutting-edge digital inkjet printers, bolstered by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Our innovative contributions have made a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, advanced R&D from Korea's finest, and premier domestic board card technology, ensuring unmatched stability and vibrancy in our printing equipment. We are committed to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and exceptional after-sales service. Our corporate production philosophy: Innovation through stability and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading printing trends and setting new industry standards.
Furthermore, we tirelessly innovate to develop new products catering to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Established nearly two decades ago, Guangzhou Baicheng Digital Equipment Co., Ltd. is a trusted name in the industry. We pride ourselves on exceptional sales and after-sales services. Our expertise spans UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a client base exceeding 3000 satisfied customers across 124 countries, you can trust in our reliability and quality.
Q: How to pay? Can I use credit card?
A: We facilitate a variety of payment methods tailored to your convenience. These include Ali Trade Assurance, credit card payments through Ali Trade Assurance, bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram. Select the option that best suits your needs.
Q: How long can I receive the goods?
A: Enjoy prompt delivery! We expedite shipping within 5-7 working days post-payment. Air shipments arrive in 3-5 days, while sea shipments take 7-40 days, subject to your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order's safety is our priority. We collaborate with leading international express delivery services such as DHL, FedEx, TNT, and UPS, ensuring secure sea or air shipments. Additionally, we safeguard your shipment with insurance for extra peace of mind.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we promptly provide the Bill of Lading or tracking number. You can conveniently track your shipment anytime online using your mobile device or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer robust installation support tailored to your needs. Our proficient English-speaking engineers can visit your location for on-site installation and training. Alternatively, you can benefit from free training at our factory. Additionally, we provide comprehensive manuals, video tutorials, and online support to ensure you operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. During this period, we replace any defective electronic parts at no cost and assist with installation. Post-warranty, we continue to offer free technical support, with replacement parts available for purchase. Our dedication to high quality ensures lifelong after-sales service. Furthermore, we supply spare parts and an assortment of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as various advertising materials.
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