Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly 20 years of unparalleled industry expertise, stands as a beacon of trust and reliability. We excel in delivering exceptional sales and after-sales services. Our specialized portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, catering to over 3000 satisfied customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer a variety of convenient payment methods. You can choose from Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your needs.
Q: How long can I receive the goods?
A: We ensure prompt delivery! Shipping is arranged within 5-7 working days post-payment. For air shipments, expect delivery in 3-5 days. Sea shipments take between 7-40 days, contingent upon your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be meticulously shipped via sea or renowned international express services like DHL, FedEx, TNT, and UPS. To guarantee safety, we secure your shipment with insurance, ensuring reliable and secure delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We provide the Bill of Lading or tracking number immediately upon shipment. You can effortlessly track your order online using your phone or computer, giving you peace of mind at every step.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support. Our proficient English-speaking engineers can travel to your country for installation and training. Alternatively, you can opt for free training at our factory. We also provide comprehensive manuals, engaging video tutorials, and online support to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products are backed by a robust 1-year warranty. During this period, we replace any defective electronic parts for free and assist with installation. Beyond the warranty, we continue to offer complimentary technical support, although parts will be charged. Our unwavering commitment to quality ensures lifelong after-sales service. We also supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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