Guangzhou Baicheng Digital Equipment Co., Ltd. stands proudly as an esteemed leader in the digital printing world, devoted to the innovation, production, marketing, and servicing of cutting-edge digital printing machinery. Our flagship creation, the compact UV flatbed printer, is a game-changer in the industry, offering unparalleled printing versatility for an extensive array of products. From bags & cases, luxurious leather goods, and bespoke gifts to electronics, toys, decorative items, hardware, and plastics, our printer excels, setting new benchmarks across the globe. Embarking on a journey to redefine industry standards and achieve global distinction, we have gathered a dream team of world-class talents and pioneering technology. With blueprints crafted by a renowned Japanese design team and development powered by Korea's elite R&D experts, alongside best-in-class domestic board card companies, our printer is the hallmark of stability and color brilliance, offering unwavering production support to our esteemed clients. Our unwavering commitment is to deliver products of unparalleled quality, innovative solutions, and unmatched after-sales support. Anchoring our enterprise are core philosophies: innovation through stability, growth through efficiency, and an unwavering dedication to solving customer challenges as our foremost responsibility. Our vision is to lead the printing revolution and set new benchmarks in the industry.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering unparalleled sales and after-sales services. Our extensive portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve over 3000 customers in more than 124 countries worldwide.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. The shipping duration varies: around 3 to 5 days by air and 7 to 40 days by sea, depending on your country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we coordinate shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Your goods are handled with the utmost care and safety. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our machines. During this period, any electronic parts that malfunction will be replaced free of charge. Even after the warranty expires, we continue to offer free technical support, though replacement parts will be billed. Our lifelong after-sales service ensures that you will always have the support you need. We prioritize quality, adhering to high production standards while maintaining affordable prices. Additionally, we supply spare parts and a variety of inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related products for the advertising industry.
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