Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, boasts unparalleled convenience in transportation and a stunning environment. Specializing in state-of-the-art digital inkjet printers, we bring a wealth of experience in the inkjet printing industry to the table. Our product line features a wide array of printing solutions including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. Our indomitable spirit and innovative contributions have significantly influenced the global printing landscape.
Striving to reach the pinnacle of international standards, we have recruited top-tier talents and cutting-edge technology. Our machine designs are the brainchild of renowned Japanese designers, while Korea's leading R&D team ensures superior functionality. Collaborating with leading domestic board card companies, we are dedicated to manufacturing the most stable and vibrant printing equipment. We guarantee reliable and efficient production for our clients. Our mission is to offer world-class products, premium solutions, and exemplary after-sales service. Corporate production philosophy: Innovation rooted in stability, efficiency driving development. Corporate service philosophy: Resolving customer issues is our foremost responsibility. Corporate development philosophy: Leading the printing industry's evolution and setting new benchmarks.
Moreover, we are relentlessly innovating to develop new products that cater to diverse needs. Our marble platforms and infrared inspection equipment ensure stringent quality control. Committed to the principle of mutual benefit, we have earned a stellar reputation among our clients thanks to our professional services, high-quality products, and competitive pricing. We warmly invite customers from both domestic and international markets to join us in forging a path to shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years, offering comprehensive sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a customer base spanning over 124 countries and more than 3000 satisfied clients globally, we are proud to be a Gold Supplier on Alibaba.
Q: How to pay? Can I use a credit card?
A: Yes, you can use a credit card! We accept various payment methods including Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, Money Gram, and credit card payments through Ali Trade Assurance.
Q: How long can I receive the goods?
A: We initiate delivery within 5 to 7 working days after receiving your deposit or full payment. Shipping times vary: approximately 3 to 5 days by air and 7 to 40 days by sea, depending on your country.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we handle shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Your goods are insured and secured for maximum safety during transit.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number upon shipment. You can track your items in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our expert engineers, who are fluent in English, can travel to your location to install the machine and provide training. You are also welcome to visit our factory for free training. Moreover, we provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine seamlessly.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts fail, we will send you replacement parts at no cost and assist with installation. After the warranty expires, we continue to provide free technical support, though replacement parts will be charged. Our commitment to quality ensures lifelong after-sales service. Additionally, we supply spare parts and various inks-Eco Solvent, Solvent, UV, Pigment, Sublimation-and other printing materials related to the advertising field.
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