Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our company specializes in cutting-edge digital inkjet printers, supported by extensive industry experience. Our impressive product lineup includes the most advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a monumental and lasting impact on the global printing industry through our innovative contributions, solidifying our position as a leader in the market.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's elite, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to providing our customers with production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us an outstanding reputation for professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, a beacon of industry expertise for nearly two decades, offers unparalleled sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers and have earned the trust of over 3000 customers across 124 countries.
Q: How can I pay? Do you accept credit cards?
A: We support a variety of payment methods to suit your convenience. You can pay through Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that works best for you.
Q: How long will it take to receive my goods?
A: We ensure prompt delivery! Your order will be shipped within 5-7 working days after payment. Air shipments typically arrive in 3-5 days, while sea shipments can take between 7-40 days, depending on your location.
Q: How will I receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. To ensure a safe and reliable delivery, we secure your order with insurance.
Q: How can I track my shipment and contact the carrier?
A: We provide the Bill of Lading or tracking number once your items are shipped. You can effortlessly track your shipment online at any time using your phone or computer.
Q: How do I install the machine if I don't know how?
A: We offer comprehensive installation support to ensure you can start using your machine with confidence. Our English-speaking engineers can visit your country for installation and training. Alternatively, you are welcome to come to our factory for free training. We also provide detailed manuals, video tutorials, and online support.
Q: What is your Warranty Policy?
A: Our products come with a 1-year warranty, during which we replace any faulty electronic parts for free and assist with installation. Beyond the warranty period, we continue to offer free technical support, although replacement parts will be charged. We are committed to providing high-quality, lifelong after-sales service. Furthermore, we supply spare parts and various inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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