Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, offers a harmonious blend of convenient transportation and a stunning environment. As trailblazers in digital inkjet printers, we utilize our vast expertise to lead the industry with an impressive product lineup. Our offerings span UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, alongside DTF and DTG printers. Our monumental contributions have significantly advanced global printing technology.
Aspiring to international excellence and setting new industry benchmarks, we have assembled a team of highly skilled professionals and cutting-edge technology. Our machine aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate leading domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee seamless production for our customers through world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos is embodied in: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Furthermore, we are unwavering in our dedication to innovation and the development of new products to meet diverse needs. Our company boasts a marble platform and infrared inspection equipment to ensure rigorous quality control. Adhering to the business principle of mutual benefits, we have earned a stellar reputation for our professional services, superior products, and competitive pricing. We warmly invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a pillar of reliability for nearly two decades, excelling in sales and after-sales services. We are experts in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our extensive customer network spans over 124 countries, with more than 3000 satisfied clients globally. As a mark of our credibility, we proudly stand as a Gold Supplier on Alibaba.
Q: How to pay? Can I use a credit card?
A: We provide a variety of payment options for your convenience. You can pay via Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: After receiving your deposit or full payment, we arrange delivery within 5 to 7 working days. Shipping times vary based on the method: 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: Once you place your order, we ensure safe shipping via sea or international express services such as DHL, FedEx, TNT, and UPS. For added security, we also purchase insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer the services of an English-speaking engineer who can visit your location for installation and training. Alternatively, you can visit our factory for complimentary training. We also supply detailed installation manuals, videos, and online support to ensure a seamless installation experience.
Q: What is the Warranty Policy?
A: Our products carry a 1-year warranty. Should any electronic parts malfunction within this period, we will send replacement parts at no cost and provide installation assistance. Post-warranty, we continue to offer free technical support, though replacement parts will be billed. We are dedicated to providing lifelong after-sales service. We prioritize quality while maintaining affordable prices. Additionally, we offer spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) and other advertising-related products.
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