Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Specializing in cutting-edge digital inkjet printers, we boast extensive industry experience and a distinguished product lineup that includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Our innovative contributions have left a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and setting new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. Dedicated to ensuring our customers' production stability, we are committed to delivering world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Tirelessly innovating to develop new products that cater to diverse needs, we are equipped with a marble platform and infrared inspection tools to maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly 20 years of industry expertise, is your trusted partner for cutting-edge printing solutions. Our unparalleled sales and after-sales services, combined with a product portfolio that includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, have earned the trust of over 3000 customers in 124 countries.
Q: How to pay? Can I use a credit card?
A: We offer a variety of payment methods tailored to your convenience. Choose from Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your needs.
Q: How long will it take to receive the goods?
A: Expect prompt delivery! We ship within 5-7 working days after receiving your payment. For air shipments, delivery typically takes 3-5 days, while sea shipments range from 7-40 days, depending on your location.
Q: How will I receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or trusted international express delivery services such as DHL, FedEx, TNT, and UPS. We ensure your order's safety with comprehensive insurance coverage, providing a reliable and secure delivery experience.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: Once your items are shipped, we provide you with the Bill of Lading or a tracking number. You can effortlessly track your shipment online using your phone or computer, providing complete transparency and peace of mind.
Q: How about the machine installation if I don't know how to install it?
A: We provide comprehensive installation support to ensure a seamless setup experience. Our English-speaking engineers are available to visit your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free, hands-on training. We also offer detailed manuals, video tutorials, and online support to help you operate the machine confidently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on all our products, covering the replacement of any faulty electronic parts at no cost, along with installation assistance. Even after the warranty period, we continue to provide free technical support. While replacement parts will be charged post-warranty, our commitment to high quality endures, offering lifelong after-sales service. Additionally, we supply a wide range of spare parts and inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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