Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly two decades of industry excellence and trust. We are specialists in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3000 satisfied clients across 124 countries. As an ****** Gold Supplier, we stand as a beacon of reliability and superior service in the market.
Q: How to pay? Can I use a credit card?
A: For your convenience, we offer various payment methods. You can use Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Following the receipt of your deposit or full payment, we ensure swift delivery within 5 to 7 working days. Shipping duration depends on the shipping method and destination: air freight typically takes 3 to 5 days, whereas sea freight ranges from 7 to 40 days.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped securely via sea or international express services like DHL, FedEx, TNT, and UPS. To further ensure safety, we purchase shipping insurance for all orders.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: We will provide the Bill of Lading or tracking number once your items are dispatched. You can then track your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple installation support options. Our English-speaking engineer can visit your site for installation and training, or you can come to our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure a hassle-free setup.
Q: What is the Warranty Policy?
A: Our products are backed by a 1-year warranty. Within this period, any electronic parts that fail will be replaced at no cost, and we will assist with installation. Post-warranty, we continue to offer free technical support, although replacement parts are charged. We are dedicated to delivering lifelong after-sales service. Our commitment to quality ensures high production standards at competitive prices. Additionally, we provide spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) and other advertising-related products.
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