Guangzhou Baicheng Digital Equipment Co., Ltd. was established in the picturesque Panyu District of Guangzhou City, where we enjoy convenient transportation and a beautiful environment. As specialists in digital inkjet printers, we bring a wealth of experience to the inkjet printing industry. Our diverse range of products includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as cutting-edge DTF and DTG printers. Our company has made a significant impact on the advancement of global printing technologies.
To achieve international excellence and set new industry standards, we have recruited top-tier talent and integrated advanced technologies. The sleek design of our machines is the brainchild of a renowned Japanese design team, while Korea's foremost research and development experts drive our innovation. We partner with leading domestic board card companies to ensure our products are the most stable and vibrant in the market, supporting our customers' consistent production needs. Guangzhou Baicheng Digital Equipment Co., Ltd. is committed to delivering world-class products, unparalleled solutions, and exceptional after-sales service. Our production philosophy is rooted in innovation and efficiency. Our service philosophy is a steadfast commitment to resolving customer issues. Our development philosophy aims to steer industry trends and set new benchmarks in the printing sector.
Furthermore, we are dedicated to developing new products that meet diverse needs. Our company employs a marble platform and infrared inspection equipment to maintain stringent quality control standards. By adhering to a business principle of mutual benefits, we have earned a sterling reputation among our customers for our professional services, superior products, and competitive pricing. We warmly invite both domestic and international customers to collaborate with us for shared success.
Q: I don't know your company well. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., a distinguished name in the digital printing industry, has been providing exemplary sales and after-sales services for almost 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, proudly serving over 3,000 customers across more than 124 countries.
Q: How can I pay? Can I use a credit card?
A: We offer multiple payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my goods?
A: We ensure prompt delivery within 5-7 working days upon receipt of your deposit or full payment. Shipping typically takes 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange shipping via sea or international express delivery (DHL, FedEx, TNT, UPS). Your goods are handled with utmost care and insured to guarantee safety during transit.
Q: How can I get the tracking number of the shipment? And how do I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment online anytime through your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our experienced English-speaking engineers can travel to your location for installation and training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine proficiently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. During this period, if electronic parts malfunction, we replace them for free and assist with the installation. Post-warranty, we continue to provide free technical support, though replacement parts will incur a cost. Our commitment to quality is unwavering; we maintain high production standards while offering competitive prices. Alongside our printers, we supply spare parts and various types of inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) and other related products in the advertising field. Your satisfaction and the printer's longevity are our top priorities.
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