Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly two decades of expertise in the sale and service of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our stellar reputation is supported by a loyal customer base spanning over 3,000 clients in 124 countries.
Q: How to pay? Can I use credit card?
A: We offer diverse payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T) payment, Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Your order will be dispatched within 5-7 working days upon receipt of the deposit or full payment. Delivery time by air usually ranges from 3 to 5 days, while sea shipments can take between 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing an order, we coordinate shipping via sea or international express services such as DHL, FedEx, TNT, and UPS, ensuring the utmost safety for your goods. To further safeguard your purchase, we also procure insurance as added protection.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After your items are shipped, we will promptly provide you with the Bill of Lading or tracking number, enabling you to monitor your shipment's progress online from your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation services, including dispatching an English-speaking engineer to your location for hands-on training. Alternatively, you are welcome to visit our factory for complimentary training. Additionally, we provide installation manuals, instructional videos, and online support, leveraging our extensive experience to ensure seamless setup.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty, covering free replacement of electronic parts if needed. Even after the warranty period, our commitment to your satisfaction continues with free technical support. While replacement parts post-warranty are not complimentary, we ensure your printer remains operational for as long as you use it. We prioritize quality, maintaining high production standards at affordable prices. Additionally, we offer spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as printing materials and related products for the advertising industry.
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