Guangzhou Baicheng Digital Equipment Co., Ltd is a premier manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our company proudly presents a compact UV flatbed printer designed to cater to diverse printing needs, including bags & cases, leather, customized gifts, electronics, toys, decorative processes, hardware, and plastics. This innovative printer has made significant contributions to the advancement of global printing standards. Striving to reach the pinnacle of international excellence, we have integrated a blend of exceptional talent and state-of-the-art technology. Our machine's design is a masterpiece crafted by a renowned Japanese design team, complemented by Korea's top research and development experts, and supported by leading domestic board card companies, ensuring the creation of the most stable and vibrant printing equipment on the market. We are dedicated to supporting our customers' stable production with world-class products, top-tier solutions, and unparalleled after-sales service. Our corporate philosophy revolves around Innovation in Stability and Development in Efficiency. Our service ethos is rooted in solving customers' problems as a core duty. Our development philosophy is to lead the printing industry trends and set new benchmarks in the market.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly two decades of expertise in selling and servicing UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: We offer multiple convenient payment methods to suit your preferences: Ali Trade Assurance, credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we ensure prompt delivery within 5-7 working days. Shipping duration varies: approximately 3-5 days by air, and between 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: We take utmost care in handling and shipping your order, utilizing sea freight or international express services like DHL, FedEx, TNT, and UPS. Your goods are insured for added security, guaranteeing a safe and reliable delivery process.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Following shipment, we promptly provide you with the Bill of Lading or tracking number. You can effortlessly monitor the status of your goods online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for installation. Our skilled English-speaking engineer can travel to your country for in-person installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support, leveraging our extensive experience to ensure you can operate the machine confidently.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. Should any electronic parts encounter issues within this period, we will provide replacement parts at no cost and assist with installation. Post-warranty, we continue to offer free technical support, though replacement parts will be chargeable. Our commitment to quality extends to lifelong after-sales service, ensuring you always have the support you need. In addition, we offer a range of related products, including spare parts, various inks (Eco Solvent, solvent, UV, pigment, sublimation), and printing materials tailored for the advertising industry. Despite the allure of low-cost options, we prioritize high-quality standards at competitive prices.
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