Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a premier leader in the realm of digital printing technologies. Specializing in the research, production, sales, and service of state-of-the-art digital printing equipment, we proudly introduce our revolutionary small-size UV flatbed printer. This exceptional printer caters to a myriad of applications, including but not limited to: bags & cases printing, leather printing, custom gift processing, electronics products printing, toy printing, decorative process printing, and direct printing on hardware and plastic. This versatile powerhouse has redefined global printing standards. In our quest for international excellence and innovative industry benchmarks, we have united elite talents and cutting-edge technologies. The printer's elegant design is crafted by a renowned Japanese design team, while Korea's foremost R&D experts enhance its groundbreaking functionality. Leveraging top-tier domestic board card technology, we pledge to deliver the most stable and vivid printing solutions, ensuring smooth and reliable production for our esteemed clients. Our mission is to provide world-class products, unparalleled solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovate with stability and grow with efficiency. Corporate Service Philosophy: Resolving customer issues is our foremost duty. Corporate Development Philosophy: Lead the printing industry trends and establish new standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has solidified its reputation over nearly two decades by providing exceptional sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we proudly serve a global market across 124 countries with a client base exceeding 3000 satisfied customers.
Q: How to pay? Can I use a credit card?
A: For your convenience, we offer multiple payment methods including Ali Trade Assurance, credit card payments (through Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. These options guarantee a smooth and secure transaction process.
Q: How long can I receive the goods?
A: Upon payment confirmation, we expedite the delivery of your order within 5-7 working days. Shipping times vary based on your location: 3-5 days by air and 7-40 days by sea. We strive to ensure your goods arrive promptly and efficiently.
Q: How to receive my order? Is it safe during shipping?
A: We handle shipping via sea freight or international express couriers such as DHL, FedEx, TNT, and UPS. Prioritizing the safety of your goods, we include insurance with every shipment to guarantee the security of your order throughout its journey.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we provide the Bill of Lading or tracking number, enabling you to track your shipment in real time via phone or computer, keeping you informed every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer robust installation support. Our English-speaking engineer can visit your site for installation and training, or you can come to our factory for free training. Comprehensive installation manuals, videos, and online support are also available to ensure you can operate the machine smoothly.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty on our products. If any electronic parts fail within this period, we will send replacement parts at no cost and provide guidance for replacement. After the warranty period, we continue to offer free technical support, though replacement parts will be at cost. Our commitment to high-quality production standards and affordable pricing ensures long-term satisfaction. We also supply spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) and related advertising materials.
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