Guangzhou Baicheng Digital Equipment Co., Ltd, established in the heart of Panyu District, Guangzhou City, boasts convenient transportation and a picturesque environment. Specializing in digital inkjet printers, we bring a wealth of experience to the inkjet printing industry. Our premier product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF, and DTG printers. Our innovations have made an indelible contribution to the global printing landscape.
To achieve international preeminence and set new benchmarks in the printing industry, we have assembled a formidable team of experts and cutting-edge technology. Our machine designs are crafted by a renowned Japanese design team, while Korea's top R&D professionals and leading domestic board card companies ensure unparalleled stability and vibrant color output. We are dedicated to offering world-class products, premier solutions, and unmatched after-sales service. Our production philosophy emphasizes innovation and efficiency. Our service philosophy underscores our commitment to resolving customer issues. Our development philosophy aims to guide industry trends and establish new standards.
In our relentless pursuit of excellence, we are committed to developing new products to meet diverse requirements. Equipped with a marble platform and infrared inspection technology, we rigorously control product quality. Our adherence to the principle of mutual benefits has earned us a stellar reputation among customers for our professional services, high-quality products, and competitive pricing. We warmly invite customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has an impeccable reputation, backed by nearly 20 years of dedicated service in the industry. We specialize in selling UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment options to suit your convenience: Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T) payments, Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will initiate delivery within 5 to 7 working days. The shipping duration varies: air freight typically takes 3 to 5 days, while sea freight ranges from 7 to 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: After placing your order, we will arrange shipping either by sea or via reputable international express services like DHL, FedEx, TNT, and UPS. Rest assured, your goods will be handled with utmost care. We also purchase insurance for added protection, guaranteeing a secure and safe delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will send you the Bill of Lading or tracking number. This allows you to monitor the shipment in real-time via your phone or computer, ensuring you're informed every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. An English-speaking engineer can travel to your location for setup and training, ensuring you operate the machine with confidence. Alternatively, you're welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to assist you.
Q: What is Warranty Policy?
A: Our warranty policy includes a 1-year comprehensive warranty. If any electronic parts fail within this period, we will send replacement parts free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service, ensuring your printer's performance remains top-notch. We prioritize quality and adhere to stringent production standards, offering high-quality products at affordable prices. Additionally, we supply spare parts and a range of inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with various printing materials for the advertising industry.
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