Guangzhou Baicheng Digital Equipment Co., Ltd. is strategically situated in the scenic Panyu District of Guangzhou City, offering easy access to transport and a picturesque environment. Specializing in digital inkjet printers, we boast extensive experience in the inkjet printing sector. Our prestigious lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF, and DTG printers. We have made a significant impact on the global printing industry's evolution.
To achieve international excellence and set new industry benchmarks, we have attracted top-tier talent and cutting-edge technology. Our machine designs are crafted by a premier Japanese design team, supported by Korea's leading R&D experts, and incorporate advanced domestic board card technologies. We are dedicated to manufacturing the most stable and vibrant printing equipment, ensuring our clients' uninterrupted production. Our company promises world-class products, unparalleled solutions, and exceptional after-sales service. Our production philosophy: Innovate within stability and develop through efficiency. Our service philosophy: Resolving customer issues is our responsibility. Our development philosophy: Leading printing trends and setting new industry standards.
Moreover, we are committed to innovating new products to cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we rigorously ensure product quality. Guided by the principle of mutual benefits, we have earned a stellar reputation for our professional services, high-quality products, and competitive pricing. We warmly invite domestic and international customers to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly 20 years of expertise in sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: You can choose from a variety of payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Delivery is arranged within 5-7 working days upon receiving your deposit or full payment. Shipping typically takes 3-5 days by air, and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we arrange shipping via sea or international express services such as DHL, FedEx, TNT, and UPS to ensure the safety of your goods. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or the tracking number after shipment. You can monitor the status of your goods online anytime using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer several installation support options. An English-speaking engineer can be sent to your country to install the machine and provide training. You are also welcome to visit our factory for free training. Additionally, we provide installation manuals, videos, and online support. Our extensive experience ensures seamless setup.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic parts malfunction during this period, we will send replacement parts for free and assist in their installation. Post-warranty, we continue to offer free technical support, although replacement parts will be chargeable. We are committed to offering lifelong after-sales service. We prioritize high quality and maintain stringent production standards, ensuring affordability without compromising on quality. We also provide spare parts and various inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other related products for the advertising industry.
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