Guangzhou Baicheng Digital Equipment Co., Ltd. was founded in the picturesque and easily accessible Panyu District of Guangzhou City. Specializing in cutting-edge digital inkjet printers, our esteemed company boasts unparalleled expertise in the inkjet printing industry. Our diverse product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our commitment and innovation have made a significant footprint in the global printing landscape.
To achieve international excellence and redefine industry standards, we have integrated a wealth of talent and cutting-edge technology. Our machines are aesthetically crafted by a renowned Japanese design team, engineered by Korea's elite R&D experts, and utilize top-tier domestic board card technologies. This dedication ensures we produce the most stable and vibrant printing equipment, guaranteeing our customers' seamless production. We offer world-class products, premier solutions, and exceptional after-sales service. Our production philosophy revolves around 'Innovation in Stability and Development in Efficiency.' Our service ethos prioritizes customer problem-solving, and our development vision aims to lead industry trends and set new benchmarks.
Moreover, we are relentlessly pursuing the development of innovative products to cater to diverse needs. Equipped with a marble platform and state-of-the-art infrared inspection tools, we maintain stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, high-quality products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts a stellar reputation developed over nearly two decades. With our extensive sales and after-sales services, we cater to a global clientele of over 3000 customers spanning 124 countries. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: We offer a variety of convenient payment methods including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that best suits your needs.
Q: How long until I receive the goods?
A: Upon receiving your deposit or full payment, we will dispatch your order within 5-7 working days. If shipped by air, expect delivery in 3-5 days. Sea shipments can take between 7-40 days, depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Once your order is placed, we handle the shipping via sea or international express couriers such as DHL, FedEx, TNT, and UPS. Rest assured, your goods are safe during transit. We also secure insurance to provide additional peace of mind, guaranteeing the safety of your order.
Q: How can I get the shipment tracking number? How do I contact the carrier?
A: After your items are shipped, we will provide you with the Bill of Lading or tracking number. You can then track your shipment in real-time online using your phone or computer, ensuring you are always updated on its status.
Q: What if I don't know how to install the machine?
A: For seamless installation, we offer an array of support options. Our skilled engineers, fluent in English, can travel to your location to install the machine and provide comprehensive training. Alternatively, you can visit our factory for free hands-on training. We also supply detailed installation manuals, instructional videos, and offer online support to ensure you can operate the machine with ease.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty on our machines. During this period, if any electronic parts fail, we will send replacement parts free of charge and assist you with the installation. Post-warranty, we continue to offer free technical support, although replacement parts will be charged. Our dedication to quality and customer support extends throughout the product's lifespan. We also supply an extensive range of spare parts and inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, alongside other printing materials related to the advertising industry.
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