Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, offers unparalleled convenience and natural beauty. As specialists in digital inkjet printers, we boast extensive experience in the inkjet printing industry. Our portfolio features an impressive array of products, including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions to the global printing industry are significant and enduring.
Aiming to attain international excellence and set new industry standards, we have attracted top talent and cutting-edge technology. Our machine designs are crafted by a renowned Japanese design team, while Korea's leading R&D experts and premier domestic board card companies ensure unmatched stability and vibrant colors in our printing equipment. We guarantee our customers stable production with world-class products, top-tier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovation through stability and efficiency. Corporate Service Philosophy: Dedicated to solving customer challenges. Corporate Development Philosophy: Leading industry trends and setting new standards.
Additionally, we are dedicated to developing new products to meet diverse needs. Our state-of-the-art marble platform and infrared inspection equipment ensure rigorous quality control. By adhering to the principle of mutual benefits, we have earned a stellar reputation for our professional services, high-quality products, and competitive prices. We warmly welcome customers, both domestic and international, to collaborate with us for mutual success and prosperity.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name for nearly 20 years, offering an extensive range of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3,000 satisfied customers spanning 124 countries, we pride ourselves on our robust sales and after-sales support.
Q: How to pay? Can I use credit card?
A: Absolutely! We offer multiple payment options including Ali Trade Assurance, credit card payments through Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram for your convenience.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping typically takes 3 to 5 days by air or 7 to 40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: We ensure the utmost safety for your order by shipping through sea or trusted international express delivery services like DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance to provide extra security for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Post-shipment, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online via your phone or computer, ensuring you stay updated every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our expert English-speaking engineers can travel to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support, drawing from extensive experience.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on electronic parts. If any issues arise within this period, we will provide replacement parts free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, although replacement parts will be chargeable. Our commitment to quality ensures high production standards at affordable prices. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products in the advertising field.
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