Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, thrives on its strategic location offering seamless transportation and an inspiring environment. Specializing in the realm of digital inkjet printers, we boast profound expertise and experience in this dynamic industry. Our distinguished product range encompasses UV flatbed printers, UV roll-to-roll, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and the revolutionary DTF and DTG printers. Our contributions have been pivotal in propelling global printing advancements to new heights.
To reach the pinnacle of international excellence and redefine industry benchmarks, we have infused our enterprise with a plethora of talents and cutting-edge technologies. The aesthetic design of our machines is the brainchild of a renowned Japanese design team, while Korea's elite research and development experts have been enlisted to ensure unparalleled innovation. Additionally, we leverage the expertise of top-tier domestic board card companies to fabricate printing equipment that is both stable and vibrantly colorful. Our mission is to steadfastly support our customers' stable production endeavors. Guangzhou Baicheng Digital Equipment Co., Ltd. is committed to delivering world-class products, unparalleled solutions, and superior after-sales service. Embracing our corporate production philosophy of innovation through stability and development through efficiency, our service philosophy is built on the foundation of solving customer challenges. We aspire to lead the printing industry by setting new benchmarks that guide future trends.
Furthermore, we are dedicated to pioneering novel products that cater to diverse customer needs. Our company is equipped with a state-of-the-art marble platform and infrared inspection equipment, ensuring stringent quality control for our products. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, high-quality offerings, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us, forging pathways to shared prosperity and success.
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FAQ
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has sales and after-sales services. We sell UV Printers, Eco Solvent Printers, Solvent Printers and Digital Textile Printers for almost 20 years and have more than 3000 customers all over the world,more than 124 countries. .
Q: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q: How to receive my order? Is it safe during shipping?
A: when you place an order to us, we will arrange shipping by sea or international express delivery like DHL, FedEx, TNT, and UPS. It is very safety for you and your goods. Additionally, we will purchase insurance as a guarantee for your order.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send engineer who can speak English very good to your country to install the machine and give you training so that you can operate the machine well in person, you are also very welcome to visit our factory for training for free, also we have installation manual and video and online service. We have much more experience on this issues.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if electronic parts have problem, our company will send you replacement parts for free and help you to change the parts. When the warranty expired, we will still give you technical support for free. The only difference is the replacement part no longer free. So, we provide lifelong after sales service to you as long as you use our printer. We care about quality a lot, although low cost products are the most popular, we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and Eco Solvent ink, solvent ink , UV ink, Pigment ink , Sublimation ink , printing materials and other relative products around advertising field.