Guangzhou Baicheng Digital Equipment Co., Ltd. established itself in the picturesque Panyu District of Guangzhou City, an area known for its convenient transportation and beautiful environment. Specializing in digital inkjet printers, our company boasts a wealth of experience within the inkjet printing industry. Our flagship products include UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. We have made an indelible contribution to the global printing sector.
Striving to reach the pinnacle of international standards and set new industry benchmarks, we have recruited top-tier talent and adopted cutting-edge technology. Our machine's design is crafted by a renowned Japanese design team, while our research and development are spearheaded by Korea's finest experts. Utilizing domestically leading circuit board companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring seamless production for our customers. We offer world-class products, top-tier solutions, and unmatched after-sales service. Our corporate production philosophy values innovation within stability and development through efficiency. Our corporate service philosophy prioritizes customer satisfaction, solving problems as our duty. Our corporate development philosophy aims to lead printing trends and establish new industry standards.
Dedicated to meeting diverse customer demands, we are vigorously developing new products. Our company employs advanced marble platforms and infrared inspection equipment to maintain strict quality control. By adhering to the principle of mutual benefits, we have built a reliable reputation among our customers through professional services, high-quality products, and competitive pricing. We warmly invite customers from both home and abroad to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a beacon of trust and excellence in the industry for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, boasting a clientele of over 3,000 satisfied customers in 124 countries.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods to suit your convenience. You can use Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I expect to wait before receiving my goods?
A: Delivery is swiftly arranged within 5-7 working days after the deposit or full payment is received. For air shipments, expect a transit time of 3 to 5 days. By sea, delivery ranges from 7 to 40 days, depending on the destination country.
Q: How will my order be shipped? Is it safe?
A: Upon ordering, we handle shipping through reliable sea freight or international express services like DHL, FedEx, TNT, and UPS. Your goods are in safe hands, with added purchase insurance for extra security.
Q: How can I get the shipment tracking number? How do I contact the carrier?
A: Post-shipment, we will provide you with the Bill of Lading or tracking number. You can track your shipment online at any time, using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. An experienced English-speaking engineer can come to your country for installation and training. Alternatively, you are welcome to our factory for free training. We also provide detailed installation manuals, videos, and online support. Our expertise ensures smooth setup and operation.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty covering free replacement of electronic parts. After the warranty, we continue to provide free technical support, although parts will be charged. Our lifelong after-sales service ensures you are always supported. Quality is our priority, and despite competitive pricing, we maintain high production standards. We also supply spare parts, as well as a variety of inks and printing materials for the advertising field.
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