Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, thrives amidst convenient transportation and a serene environment. Specializing in digital inkjet printers, we boast extensive experience in the inkjet printing industry. Our diverse product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We pride ourselves on our significant contributions to the advancement of global printing technology.
To achieve international excellence and set new benchmarks in the printing industry, we have invested in top-tier talent and cutting-edge technology. The machine's design is the brainchild of a prestigious Japanese team, complemented by Korea's leading research and development experts. We incorporate advanced domestic board card technology to deliver the most stable and vibrant printing equipment, ensuring our customers' production remains flawless. Committed to delivering world-class products, top-tier solutions, and unparalleled after-sales service, our corporate ethos revolves around innovation, efficiency, and customer-centric problem-solving. We aim to lead the printing trend and establish new industry standards.
In addition, we are dedicated to continuous innovation, striving to develop new products that cater to diverse requirements. Our company employs a marble platform and infrared inspection equipment to rigorously ensure product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation for professional service, high-quality products, and competitive pricing. We extend a warm invitation to customers worldwide to collaborate with us for mutual success and shared growth.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the digital equipment industry for nearly 20 years. Our extensive sales and after-sales services have earned us over 3000 satisfied customers across more than 124 countries worldwide. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: We offer multiple methods of payment to suit your convenience. You can use Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I expect to receive the goods?
A: We ensure prompt delivery within 5-7 working days after receiving your deposit or full payment. Shipping times vary: by air, it takes about 3 to 5 days; by sea, it ranges from 7 to 40 days depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Once you place an order, we arrange shipping either by sea or through international express delivery services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods are handled with utmost care and safety. To further guarantee security, we purchase insurance for every shipment.
Q: How can I get the tracking number of the shipment? And how do I contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment in real-time online using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive support for machine installation. We can send an English-speaking engineer to your country for on-site installation and training. Alternatively, you can visit our factory for free training. Additionally, we provide an installation manual, instructional video, and online service to assist you. Our extensive experience ensures you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our equipment. If any electronic parts fail within this period, we will send replacement parts for free and assist with the installation. After the warranty expires, you will still receive free technical support, though replacement parts will be charged. We are committed to providing lifelong after-sales service as long as you use our printers. Our products are built to high standards, ensuring excellent quality at an affordable price. In addition to printers, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products in the advertising field.
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