Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, offers a harmonious blend of convenient transportation and a stunning environment. As specialists in digital inkjet printers, we harness our vast expertise to lead the industry. Our distinguished product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, in addition to DTF and DTG printers. We have made significant contributions to the evolution of global printing technology.
Striving for international excellence and setting new industry standards, we have assembled a team of highly skilled professionals and state-of-the-art technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D is led by Korea's elite, and we incorporate top-tier domestic board card companies to ensure unmatched stability and vibrancy in our printing equipment. We guarantee seamless production for our customers through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos includes: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are committed to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have earned a stellar reputation for our professional services, superior products, and competitive pricing. We warmly invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a beacon of trust and reliability for nearly two decades. We excel in providing top-tier sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our impressive portfolio includes over 3000 satisfied clients across 124 countries. As a proud Gold Supplier on Alibaba, we stand as a testament to quality and customer satisfaction.
Q: How to pay? Can I use a credit card?
A: We offer a variety of convenient payment methods. You can choose from Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, or MoneyGram.
Q: How long can I receive the goods?
A: Once your deposit or full payment is received, we will expedite the delivery process within 5 to 7 working days. Shipping times are as follows: by air, expect 3 to 5 days; by sea, it ranges from 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped via sea or international express services such as DHL, FedEx, TNT, and UPS, ensuring safe and secure delivery. Additionally, we purchase insurance for your order to enhance security.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping your items, we will provide you with the Bill of Lading or tracking number. This allows you to monitor your shipment in real-time, using your phone or computer for utmost convenience.
Q: How about the machine installation if I don't know how to install?
A: We offer several options for installation assistance. An English-speaking engineer can be dispatched to your site for installation and training. Alternatively, you can visit our factory for free, hands-on training. We also provide detailed installation manuals, videos, and online support to ensure a seamless installation experience.
Q: What is the Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. Should any electronic parts fail within this period, we will send replacement parts at no cost and assist with the installation. Post-warranty, we continue to offer free technical support, though replacement parts will incur a charge. We are dedicated to lifelong after-sales service. Quality is our cornerstone; we maintain high production standards while keeping prices affordable. Additionally, we provide spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) alongside other advertising-related products.
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