Guangzhou Baicheng Digital Equipment Co., Ltd is a distinguished leader in the manufacturing, research, production, sales, and service of cutting-edge digital printing equipment. Renowned for our exceptional small size UV flatbed printer, we cater to a vast range of applications including printing on bags, cases, leather, customized process gifts, electronic products, toys, decorative items, hardware, and plastics with unparalleled precision and brilliance. Our contributions have significantly propelled the global printing industry forward. To maintain and exceed the international standards, we have integrated top-tier talents and groundbreaking technology. Our machines, beautifully designed by a renowned Japanese design team and bolstered by Korea's elite research and development experts, utilize the industry's most advanced domestic board card technology, ensuring unrivaled stability and vibrant print quality. We are dedicated to ensuring our customers' success with world-class products, top-notch solutions, and exceptional after-sales service. Our corporate production philosophy centers on 'Innovation in Stability and Efficiency in Development', while our corporate service philosophy pledges, 'It is our duty to solve problems for our customers'. We are committed to guiding the printing industry's trends and setting new benchmarks for excellence.
Q: I don't know your company well. How can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd has been a beacon of trust and innovation for nearly 20 years. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we proudly serve over 3,000 clients across 124 countries. As a Gold Supplier on Make in China, our reputation for excellence in sales and after-sales service is unmatched.
Q: How can I pay? Can I use a credit card?
A: Absolutely! We offer multiple payment options including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Convenience at your fingertips!
Q: How long will it take to receive the goods?
A: We expedite the delivery process, dispatching within 5-7 working days after receiving your deposit or full payment. Air shipping typically takes 3 to 5 days, while sea shipping ranges from 7 to 40 days, depending on your location.
Q: How will my order be shipped? Is it safe?
A: Your order is our priority. We ensure your goods are shipped securely via sea or international express couriers like DHL, FedEx, TNT, and UPS. To guarantee safety, we also purchase insurance for your order, providing you with peace of mind.
Q: How can I track my shipment? How do I contact the carrier?
A: Tracking your shipment is effortless. We will send you the Bill of Lading or tracking number promptly after dispatch. You can monitor your goods minute-by-minute online using your phone or computer.
Q: What if I don't know how to install the machine?
A: No worries! We offer comprehensive installation support. An English-speaking engineer can travel to your country for installation and training. Alternatively, we welcome you to our factory for free training. We also provide detailed manuals, videos, and online assistance, ensuring smooth operation of your machine.
Q: What is your Warranty Policy?
A: Our commitment to quality extends beyond the sale. We offer a 1-year warranty covering electronic parts. Should any issues arise, we will send replacement parts free of charge and guide you through the installation. Post-warranty, we continue to provide free technical support, although replacement parts will be chargeable. Our lifelong after-sales service includes supplying spare parts, eco solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related advertising products. Quality and affordability are our hallmarks.
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