Nestled in the scenic and accessible Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of excellence in the digital inkjet printing industry. With a wealth of experience, we specialize in an array of inkjet printers including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our innovative contributions have significantly advanced global printing technology, making indelible marks on the industry.
Striving for international excellence and setting new industry benchmarks, we have assembled a formidable team of experts and cutting-edge technology. Our machine designs are crafted by esteemed Japanese designers, while Korea's top R&D team ensures unparalleled development. Leveraging the expertise of leading domestic board card companies, we are dedicated to producing the most reliable and vividly colorful printing equipment, ensuring seamless and stable production for our customers. Our commitment is unwavering: to deliver world-class products, optimal solutions, and exceptional after-sales service. Corporate production philosophy: Innovating in stability, advancing in efficiency. Corporate service philosophy: Resolving customer issues is our paramount duty. Corporate development philosophy: Leading the printing trend and establishing new industry standards.
Our relentless pursuit of innovation drives us to develop new products tailored to diverse needs. Equipped with a marble platform and infrared inspection equipment, we meticulously control product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestic and international to collaborate with us for mutual success and shared prosperity.
Q: I'm not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts two decades of excellence in sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, proudly serving over 3000 satisfied customers in more than 124 countries worldwide.
Q: What payment methods do you accept? Can I use a credit card?
A: We offer a variety of payment methods for your convenience: Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: When will I receive my order?
A: Your order will be dispatched within 5-7 working days after we receive the deposit or full payment. Delivery times vary: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will my order be delivered? Is it safe?
A: Once your order is placed, we arrange shipment via sea or international express services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods are in safe hands. Additionally, we purchase insurance to guarantee your order's safety.
Q: How can I track my shipment? How do I contact the carrier?
A: We will provide the Bill of Lading or tracking number upon shipping your items. You can easily track your shipment online using your phone or computer, ensuring you stay updated every minute.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. An English-speaking engineer can travel to your country to install the machine and provide training. Alternatively, you are welcome to visit our factory for free training. We also offer detailed installation manuals, videos, and online support to ensure you can operate the machine confidently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. Within this period, if any electronic parts malfunction, we will send replacement parts for free and assist in their installation. After the warranty expires, we continue to provide free technical support; however, replacement parts will no longer be free. We are committed to lifelong after-sales service, ensuring you always receive the support you need. Our dedication to quality is unwavering, and we maintain high production standards at an affordable price. Additionally, we supply spare parts, eco-solvent inks, solvent inks, UV inks, pigment inks, sublimation inks, printing materials, and other related products for the advertising field.
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