Nestled in the vibrant Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. boasts a location that combines ease of transport with scenic beauty. As a specialist in digital inkjet printing, our company is a pioneer with extensive experience in this dynamic industry. Our distinguished product lineup includes UV flatbed printers, UV roll to roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as cutting-edge DTF and DTG printers. We stand proud of our significant contributions to the advancement of the global printing sector.
With a vision to elevate industry standards to an international pinnacle, we have infused our operations with a wealth of talent and cutting-edge technology. Our machines' sleek designs are the brainchild of a renowned Japanese design team, while our esteemed Korean research and development experts ensure innovation and excellence. Employing premium domestic board card companies, we commit to delivering the most reliable and vibrant printing equipment, ensuring uninterrupted client production. We pledge world-class products, unparalleled solutions, and exemplary after-sales service. Our corporate production philosophy emphasizes innovation through stability and growth through efficiency. Our service ethos underscores our responsibility to resolve customer challenges. In our corporate vision, we aim to lead printing trends and set avant-garde industry standards.
We are passionately driven to innovate, continuously crafting new products to cater to diverse needs. Our state-of-the-art facilities, equipped with marble platforms and infrared inspection equipment, enforce stringent quality controls. Upholding the principle of mutual benefit, our reputation for professional service, superior products, and competitive pricing is well-earned. We extend a warm invitation to both domestic and international customers to join us in a partnership for shared success.
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FAQ
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has sales and after-sales services. We sell UV Printers, Eco Solvent Printers, Solvent Printers and Digital Textile Printers for almost 20 years and have more than 3000 customers all over the world,more than 124 countries. .
Q: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q: How to receive my order? Is it safe during shipping?
A: when you place an order to us, we will arrange shipping by sea or international express delivery like DHL, FedEx, TNT, and UPS. It is very safety for you and your goods. Additionally, we will purchase insurance as a guarantee for your order.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send engineer who can speak English very good to your country to install the machine and give you training so that you can operate the machine well in person, you are also very welcome to visit our factory for training for free, also we have installation manual and video and online service. We have much more experience on this issues.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if electronic parts have problem, our company will send you replacement parts for free and help you to change the parts. When the warranty expired, we will still give you technical support for free. The only difference is the replacement part no longer free. So, we provide lifelong after sales service to you as long as you use our printer. We care about quality a lot, although low cost products are the most popular, we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and Eco Solvent ink, solvent ink , UV ink, Pigment ink , Sublimation ink , printing materials and other relative products around advertising field.