Guangzhou Baicheng Digital Equipment Co., Ltd., proudly established in the scenic Panyu District of Guangzhou City, is a beacon in the digital inkjet printing industry. With seamless transportation links and a beautiful environment, our company specializes in digital inkjet printers and boasts a wealth of experience. Our diverse product portfolio includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made a profound impact on the global printing landscape.
To achieve international excellence and set new industry standards, we have assembled a team of exceptional talent and cutting-edge technology. Our machines feature designs crafted by a renowned Japanese team, and our top-tier research and development is led by Korea's finest. Utilizing the leading technologies from domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring our customers' consistent and reliable production. We are committed to delivering world-class products, top-tier solutions, and unparalleled after-sales service. Our production philosophy emphasizes innovation within stability and growth through efficiency. Our service philosophy is rooted in the duty to solve our customers' challenges. And our development philosophy aims to guide industry trends and establish new benchmarks.
Furthermore, we are relentlessly innovating to develop new products that cater to diverse needs. Our company employs a marble platform and infrared inspection equipment to enforce stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation among our customers due to our professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a leading name in the industry for nearly 20 years, providing top-notch sales and after-sales services. We proudly offer a wide range of printers including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: You can choose from various payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: We will arrange delivery within 5 to 7 working days upon receiving your deposit or full payment. Depending on your location, shipping time is approximately 3 to 5 days by air and 7 to 40 days by sea.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we will handle the shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. Your goods will be securely packaged and insured for added assurance.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After your items are shipped, we will provide you with the Bill of Lading or tracking number. You can monitor the status of your shipment in real-time online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support, including sending an English-speaking engineer to your location for setup and training. You can also visit our factory for free training, or use our detailed installation manual, video guide, and online services. Our extensive experience ensures you will be well-prepared to operate the machine.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty covering any electronic parts issues, with free replacement parts and assistance. Beyond the warranty period, we continue to provide free technical support; however, replacement parts will be charged. We are committed to providing lifelong after-sales service, maintaining high quality at affordable prices. We also supply spare parts and various inks such as Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other advertising-related printing materials.
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