Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, enjoys not only convenient transportation but also a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have assembled a team of highly skilled professionals and integrated cutting-edge technology. The aesthetics of our machines are crafted by an acclaimed Japanese design team, our R&D efforts are spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name for almost 20 years, providing exemplary sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our extensive customer base spans over 124 countries, totaling more than 3000 satisfied clients worldwide. As a testament to our reliability, we are proud to be a Gold Supplier on ******.
Q: How to pay? Can I use credit card?
A: We offer multiple payment options for your convenience. You can use Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Once we receive the deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping times vary: expect 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: After placing your order, we will ensure safe shipping via sea or international express services like DHL, FedEx, TNT, and UPS. To enhance security, we also purchase insurance for your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number once your items are shipped. You can track your goods in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can dispatch an English-speaking engineer to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide comprehensive installation manuals, videos, and online support. Our extensive experience ensures a smooth installation process.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic parts fail within this period, we will send replacement parts free of charge and assist with the installation. After the warranty period, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service. Our focus is on quality, and we maintain high production standards at affordable prices. Additionally, we offer spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) and other advertising-related products.
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