Guangzhou Baicheng Digital Equipment Co., Ltd., founded in the picturesque Panyu District of Guangzhou City, prides itself on its convenient location and stunning surroundings. With an exceptional focus on digital inkjet printers, our expertise in the inkjet printing industry is unparalleled. Our extensive product lineup features state-of-the-art UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made significant contributions to the advancement of global printing technology.
Striving to set new benchmarks in the international printing arena, we have assembled a stellar team of experts and incorporated cutting-edge technology. Our machine designs are crafted by an esteemed Japanese design team, with technological innovations led by Korea's top R&D specialists. Utilizing the highest quality domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment. Our mission is to ensure seamless and reliable production for our clients. We offer world-class products, unparalleled solutions, and exceptional after-sales service. Our corporate production philosophy emphasizes innovation within stability and growth with efficiency. Our service philosophy is centered on resolving customer issues diligently. We aim to lead the printing trend and establish new industry standards.
Furthermore, we are committed to continuous innovation, developing new products to cater to diverse needs. Our company employs a marble platform and infrared inspection equipment to maintain stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clients for our professional service, premium product quality, and competitive pricing. We extend a warm invitation to customers worldwide to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for almost 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, boasting a global client base of over 3000 satisfied customers across 124 countries.
Q: How to pay? Can I use credit card?
A: Absolutely! We offer multiple payment methods including Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram, providing flexibility and convenience for our customers.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will dispatch your order within 5-7 working days. Shipping by air typically takes 3 to 5 days, while sea freight ranges from 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order's safety is our priority. We use reliable sea freight or international express services like DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance for added protection, ensuring that your goods arrive safely.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or a tracking number. You can monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. We can send an English-speaking engineer to your location for setup and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed manuals, instructional videos, and online support to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: We offer a 1-year warranty for our products. If any electronic parts malfunction within this period, we will provide replacement parts free of charge and assist you with the replacement process. Even after the warranty expires, we continue to offer free technical support. While replacement parts will be chargeable post-warranty, our commitment to lifelong after-sales service remains. We prioritize quality and maintain high production standards, ensuring our products are reliable and affordable. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products for the advertising industry.
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