Guangzhou Baicheng Digital Equipment Co., Ltd, established in the scenic and conveniently located Panyu District of Guangzhou City, is your go-to expert in digital inkjet printers. With a wealth of experience in the inkjet printing industry, we specialize in UV flatbed printers, UV roll-to-roll, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF, and DTG printers. Our contributions have left an indelible mark on the global printing landscape.
To set new standards and achieve international excellence in the printing industry, we have assembled a team of top-tier talents and integrated cutting-edge technologies. Our machines' sleek and innovative designs are crafted by a distinguished Japanese design team, while our advanced R&D is led by Korea's finest experts. We utilize top-notch domestic board card companies to ensure our printing equipment remains the most stable and vibrant on the market. We pledge to support our customers with world-class products, unparalleled solutions, and exceptional after-sales service. Our production philosophy champions innovation within stability and efficiency-driven growth. We are committed to solving customer problems as a core duty, guiding industry trends, and setting new standards.
Moreover, we are dedicated to developing new products to cater to diverse needs. Our company employs a marble platform and infrared inspection equipment to ensure stringent quality control. With a steadfast commitment to mutual benefits, we have earned a stellar reputation among our customers for professional services, premium quality products, and competitive pricing. We warmly invite customers both domestic and international to join us in achieving common success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, boasting a clientele of over 3,000 satisfied customers across more than 124 countries. our reputation for excellence and reliability is well-established. Additionally, our comprehensive sales and after-sales services ensure you are always supported.
Q: How to pay? Can I use credit card?
A: We offer a variety of convenient payment methods including Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that best suits your needs.
Q: How long can I receive the goods?
A: Your order will be dispatched within 5 to 7 working days upon receipt of your deposit or full payment. Shipping typically takes 3 to 5 days by air, while sea freight ranges from 7 to 40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we handle shipping through reputable international carriers like DHL, FedEx, TNT, and UPS. Rest assured, your goods are in safe hands. We also purchase insurance to guarantee the safety of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will promptly provide you with the Bill of Lading or tracking number. You can then monitor your shipment's progress in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your location for hands-on installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support. Our extensive experience ensures a smooth setup process.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on our products. During this period, we will replace any faulty electronic parts free of charge and guide you through the replacement process. After the warranty period, we continue to provide free technical support, although replacement parts will be charged. Our commitment to quality is unwavering, balancing affordability with high production standards. We also supply various inks and materials related to the advertising field, ensuring a comprehensive service experience.
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