Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, boasts convenient transportation and a stunning environment. We specialize in cutting-edge digital inkjet printers and possess extensive expertise in the inkjet printing sector. Our diverse product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and the highly acclaimed DTF and DTG printers. Our innovations have significantly advanced the global printing industry.
In our pursuit of excellence and setting new benchmarks in the printing industry, we have amassed a wealth of talent and state-of-the-art technology. Our machine designs are the brainchild of a renowned Japanese design team, enhanced by Korea's elite R&D experts. We utilize top-tier domestic board card technologies to create the most stable and vibrant printing equipment, ensuring seamless production for our clients. We are dedicated to providing world-class products, unparalleled solutions, and exemplary after-sales service. Our corporate ethos encompasses: Innovation through stability, growth through efficiency, unwavering customer support, leading industry trends, and establishing new standards.
Moreover, we are relentlessly innovating to develop new products that cater to diverse needs. Our facilities are equipped with marble platforms and infrared inspection systems to ensure stringent quality control. Upholding the principle of mutual benefit, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestic and international to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a leading provider in the digital printing industry for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer multiple payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. This ensures a secure and flexible payment process.
Q: How long can I receive the goods?
A: We will arrange delivery within 5 to 7 working days upon receiving your deposit or full payment. Depending on the shipping method, delivery times vary: approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we will ship it via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Rest assured, your shipment is safe and secure. Additionally, we purchase insurance to provide extra protection and guarantee for your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After dispatching your items, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our English-speaking engineer can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training sessions. We also provide detailed installation manuals, instructional videos, and online support, drawing from our extensive experience.
Q: What is Warranty Policy?
A: Our machines come with a 1-year warranty. During this period, if any electronic parts malfunction, we will provide replacement parts free of charge and assist you with the installation. After the warranty period, we continue to offer free technical support, though replacement parts will be at cost. We are committed to lifelong after-sales service as long as you use our printer. We focus on high quality, adhering to rigorous production standards while maintaining affordable prices. Additionally, we supply spare parts and a variety of inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other related advertising materials.
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