Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Specializing in state-of-the-art digital inkjet printers, we draw upon an extensive reservoir of industry experience. Our impressive portfolio boasts advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Through our relentless pursuit of innovation, we have made a significant and lasting impact on the global printing industry.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by an acclaimed Japanese team, cutting-edge research and development from Korea's elite, and premier domestic board card technology. This ensures unmatched stability and vibrancy in our printing equipment, dedicated to ensuring our customers' production reliability. We are committed to delivering world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly 20 years of industry expertise, offers unparalleled sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3,000 customers across 124 countries with utmost dedication and reliability.
Q: How to pay? Can I use credit card?
A: We provide a variety of secure payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the payment option that best suits your convenience.
Q: How long can I receive the goods?
A: Delivery is prompt and efficient! We arrange shipping within 5-7 working days after payment confirmation. For air shipments, expect delivery within 3-5 days. Sea shipments typically take 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We ensure your order's safety with comprehensive insurance coverage, guaranteeing a reliable and worry-free delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we provide you with the Bill of Lading or tracking number. You can easily track your shipment online anytime using your phone or computer, ensuring you stay updated on its status.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support to ensure a seamless setup. Our English-speaking engineers can travel to your location for installation and training. Alternatively, you can visit our factory for free, extensive training. Additionally, we provide detailed manuals, video tutorials, and online support to help you confidently operate the machine.
Q: What is Warranty Policy?
A: Our products are backed by a solid 1-year warranty. During this period, we offer free replacements for any faulty electronic parts and assist with installation. Beyond the warranty, we continue to provide free technical support, though replacement parts are charged. Our commitment to quality extends to lifelong after-sales service. We also supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, alongside other advertising materials.
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