Established in the picturesque and easily accessible Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. is your go-to expert in digital inkjet printing technology. With years of rich experience in the industry, we specialize in a wide array of high-performance printers including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, and the latest DTF and DTG printers. Our commitment and contributions have significantly advanced global printing technology.
Aiming to set new industry standards and achieve international leadership, we have assembled a top-tier team of talents and cutting-edge technology. Our machines boast designs by a renowned Japanese team and feature innovations from Korea's leading R&D experts, along with board cards from top domestic companies. We are dedicated to manufacturing the most stable and vibrant printing equipment, ensuring your production process runs smoothly. Our mission is to deliver world-class products, unparalleled solutions, and exceptional after-sales service. Corporate production philosophy: Innovation through stability, growth through efficiency. Corporate service philosophy: Resolving customer issues is our obligation. Corporate development philosophy: Leading industry trends and setting new benchmarks.
Moreover, we relentlessly innovate to develop new products that cater to diverse needs. Rigorous quality control is assured with our marble platforms and infrared inspection equipment. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clients for our professional services, high-quality products, and competitive pricing. We warmly invite customers from both domestic and international markets to join us for mutual success and collaboration.
Q: I'm not familiar with your company; how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, serving over 3000 satisfied customers in more than 124 countries. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: What are the payment options? Can I use a credit card?
A: We offer several convenient payment methods, including Ali Trade Assurance, credit card payments (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take to receive my order?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping times are approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How will my order be shipped, and is it safe during transit?
A: We handle your orders with utmost care, shipping them via sea or international express delivery through reliable carriers like DHL, FedEx, TNT, and UPS. Your goods are insured for additional safety, providing you with peace of mind.
Q: How can I track my shipment? How do I contact the carrier?
A: After shipping your order, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment's progress online at any time through your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support, including sending an English-speaking engineer to your country for on-site setup and training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support to ensure you can operate the machine smoothly.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our products. During this period, if any electronic parts encounter issues, we will provide replacement parts free of charge and assist in their installation. After the warranty expires, we continue to offer free technical support, though replacement parts will be charged. Our commitment to quality is unwavering, ensuring you receive high-standard products at affordable prices. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related advertising materials.
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