Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly two decades of industry expertise, is renowned for offering unparalleled sales and after-sales services. We are specialists in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our dedication and quality have earned the trust of over 3000 customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We provide a variety of convenient payment methods for your ease. These include Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that best suits your needs.
Q: How long can I receive the goods?
A: Quick and efficient delivery is a hallmark of our service! We arrange shipping within 5-7 working days after payment. For air shipments, expect delivery within 3-5 days, while sea shipments can take between 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be securely shipped via sea or international express services such as DHL, FedEx, TNT, and UPS. We enhance security with insurance, ensuring your order arrives safely and reliably.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we promptly provide the Bill of Lading or tracking number. You can easily track your shipment online at any time, using your phone or computer for seamless updates.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our English-speaking engineers can travel to your country for installation and training. Alternatively, you are welcome to visit our factory for free training. To further assist, we provide detailed manuals, video tutorials, and online support, ensuring you can operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products are backed by a 1-year warranty, during which we replace any faulty electronic parts for free and offer installation assistance. Post-warranty, we continue to provide free technical support, while replacement parts will be charged. We are committed to high-quality service beyond the warranty, ensuring lifelong after-sales support. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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